You are serving a customer, not a life sentence. Learn how to enjoy your work. ~ Laurie McIntosh
Your most unhappy customers are your greatest source of learning. ~ Bill Gates
Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers. ~Ross Perot
The customer experience is the next competitive battleground. ~ Jerry Gregoire
Kind words can be short and easy to speak, but their echos are truly endless. ~ Mother Teresa
Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. ~ Donald Porter Good service is good business. ~ Siebel AdThe more you engage with customers the clearer things become and the easier it is to determine what you should be doing. ~ John RussellBeing on par in terms of price and quality only gets you into the game. Service wins the game. ~ Tony AllesandraYou’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied. ~ Jerry FritzEvery great business is built on friendship. ~ JC PenneyIf you’re not serving the customer, your job is to be serving someone who is. ~ Jan CarlzonIn the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away. ~ Doug WarnerKnow what your customers want most and what your company does best. Focus on where those two meet. ~ Kevin StirtzLoyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you. ~ Chip Bell Your customer doesn’t care how much you know until they know how much you care. ~ Damon Richards
Make a customer, not a sale. ~ Katherine Barchetti
The goal as a company is to have customer service that is not just the best but legendary. ~ Sam Walton CORPORATE HOUSING HOUSTON